Making The Most Of Public Portal Access

Where public access helps

Used well, public portal access can reduce manual emails and repeated requests for proof because visitors can look up an inspection record by code.

• Print QR codes where external viewers naturally look for inspection proof.
• Use clear public page descriptions so visitors know which code to enter.
• Include submission codes on labels, signage, or handover material.
• Keep company contact details current for failed lookups.
• Use repeated external questions to improve public page copy.