Guide6 min readUpdated Jun 4, 2026

Using Guided Questions To Find Solutions

The questions are generated from the selected runtime template, so the safest path is to answer the visible questions carefully and avoid guessing values that are not shown.

BYBy Team BYLT

Start with a category chip

The first choice is the solution category chip. This is not only a visual filter. It tells the portal which runtime template to load and therefore which questions should appear.

  • Do not start by trying to search every possible solution manually.
  • Choose the chip that matches the physical scenario you need to solve.
  • If a chip is missing, ask an admin or BYLT support rather than forcing another category.

Answer what is visible

  1. 1
    Read the question label and help text

    Questions should describe the real scenario value the system needs, such as element type, opening shape, diameter, service material, or insulation state.

  2. 2
    Use the provided options

    Answer choices come from the template or option sets. Do not reinterpret them as free-text categories.

  3. 3
    Expect conditional follow-up questions

    For example, a circular opening may ask for diameter, while a rectangular opening may ask for width and height.

  4. 4
    Complete required visible questions

    The portal should only submit when the visible required questions are complete.

  5. 5
    Review answers before submitting

    Changing an earlier answer may hide later questions or clear answers that no longer apply.

Hidden questions should not be filled manually

If a question is hidden, it is not part of the current scenario. The matching payload should only contain answers from the selected template and visible applicable fields.

How answers are used

  • Each answer is projected into the backend input using the field's runtime path.
  • The same answers must be reused when opening a detailed result.
  • If you change your answers, previously loaded result details should be treated as stale.
  • The selected locale controls the text returned for solution content and steps.